Service Terms & Garment Care
Important information about garment condition, handling, pickup and return.
Last updated: September 18, 2026
Service scope
PRESSED. provides ironing and pressing services only unless otherwise agreed. Garments must be clean, dry and suitable for pressing.
Care labels and suitability
Customers are responsible for identifying delicate, specialty, embellished, damaged or heat-sensitive items. We may decline an item if we believe pressing could cause damage.
Existing damage
Please disclose stains, tears, loose buttons, missing fasteners, colour transfer, fabric weakness or other existing issues. We may record visible condition at pickup.
Garment count
Customers should confirm garment quantities at pickup. Our order confirmation should be reviewed promptly and any discrepancy reported as soon as possible.
Pickup and delivery
Pickup and delivery timing is arranged with the customer and may vary because of traffic, weather, order volume or other circumstances.
Concerns
Please report service concerns promptly after receiving your order so we can review the item and order details.
This is a starter business template, not legal advice. Review it with a qualified Ontario legal professional before relying on it as your final policy.